Shipping

Free shipping from €299: For orders of €299 or more, we offer free shipping to Germany and all EU countries – for all products.

Shipping costs below €299: Below this amount, we charge shipping costs based on weight and destination country, starting at €4.99 within Germany. You can see the exact costs in your cart or at checkout before paying.

Processing time: For online orders placed Sunday through Thursday, your goods will generally leave our warehouse within 24 to 48 hours. Orders received from Friday afternoon through the weekend will be shipped the following Monday.

Germany – Standard delivery: Standard deliveries within Germany usually take place within 2 to 4 business days. Please note that freight shipments and bulky goods may take up to 8 business days.

EU shipping: For deliveries to EU countries, we generally expect a shipping time of 4 to 8 business days.

As soon as your delivery leaves our warehouse, you will receive an email with a tracking number, which you can use to track the shipping status of your order at any time. Deliveries to Packstations are unfortunately not possible.